Shipping & Delivery

Shipping Policy

Processing Time

• All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• TinyTykes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• TinyTykes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How long does shipping take?

Shipping time may vary by location. These are our estimates:

Location	*Estimated Shipping Time
United States, United Kingdom	10-15 Business days
Canada, Europe	10-15 Business days
Australia, New Zealand	10-21 Business days

 *This doesn’t include our 1-3 day processing time.

Returns Policy

• Our [Returns Policy](link to returns policy page) provides detailed information about options and procedures for returning your order.

For any further questions or assistance, please contact our Customer Service team at support@TinyTykes.shop.

Thank you for shopping with TinyTykes!